Paragon Surfacing Reviews – Customer Testimonials

Paragon Surfacing has been recognized as an industry leader for both quality and on time deliveries for over 29 years. Our customer focus is present in every facet of our business and it is what separates us from the rest. Here is what some of our customers have to say.

“Good morning Lisa.

We’d like to thank you, and Todd, and the installation team, for your amazing customer service and attention to detail. Every step in this process has been dealt with very efficiently. We love our new countertops!

We will happily recommend Paragon Surfacing to others.”
Have an amazing day.
Tracey & Joe

“I had my countertops fabricated and installed over a year ago. The whole process from the office staff communications through to the fabrication and installation of the quartz countertops was expertly executed. Could not be happier with the results!”
Mavis

“Your guys just left. I want to tell you that they did a wonderful job. The seams are virtually invisible. Both guys were friendly and professional. I would highly recommend your company. Once again, Thank you.”
Cathy

“Your team were at my site today to install my counter tops and splashes. Everything looks good. Your staff are very professional, perform well and clean-up after themselves; traits that endear me to your company and future jobs.”
Thanks, Norm

“I want to pass along my thanks for a wonderful job. I appreciated how your office coordinated everything and kept in touch, and I was very impressed with the punctuality, friendliness, and professionalism of the measurer and installers. Everything went like clockwork, and we’re really enjoying the new counter-top!”
Amanda

“You guys are awesome! Shane did the MacDonald installation for me yesterday and I just wanted to say how fantastic he was! Excellent customer service! I want to send him a big thanks, and the client specifically mentioned how great they were as well. This is just one more example of why I always recommend Paragon to my clients. You carry great products; and your customer service, quality of fabrication, and installations are always reliable and high quality.”
Diane Moorhouse
SunHouse Designs

“I’d like to let you know that it was a pleasure dealing with Paragon. The response time and service were great. Please let all involved know. I will certainly recommend Paragon to anyone considering a countertop company.

Thank you very much for your help with this project”
Best Wishes,
George Maryniak

“Workmanship was great. Excellent work.”
Gavin

“Fantastic installers!!!

Thank you for sending me GEoff Budinski… Such attention to detail!!!”
Bernadette C.

“We just wanted to let you know we were happy with everything that was done by Paragon! You were very helpful at the showroom, Lisa was great at answering questions on the phone, Greg did a perfect job measuring everything and Cory and his helper did a great job installing! Everyone did their job extremely well and were very professional. Our kitchen, bathrooms and sills all look fantastic! It was a pleasure dealing with you all.”
Diane & Steve

“Greg was just here measuring the template. Rick and I weren’t completely confident that our suggested measurements of the one angled edge fit the look and layout of our kitchen. Greg patiently spent time working collaboratively with us to come up with the best option and for this we are very appreciative. He is an asset to Paragon, please extend a big thank you to him!”
Kate & Rick

“A quick note of thanks for the great service start to finish, regarding the recent purchase and installation of my Corian countertop for bathroom.

I really appreciated your calls to verify information, and attention to detail of this small order…including prompt responses to my questions as we went along.

Also, very much appreciated excellent service from your technician / installer Geoff. He was on time, polite, well prepared, knowledgeable, asked questions to verify what was wanted. Most impressive was the time he took to do the template to ensure total accuracy for production. When the installation was done, all is perfect, clean and tidy.

The small touches, like his sealing the edge of sink and countertop corners at wall with invisible caulk was great. It is not very often one comes across a dedicated service person like Geoff, and I ask that you forward this note onto both your supervisor and a copy to Geoff as well.

Thanks so much for making this a very positive and smooth experience! Next project will be the kitchen and another bathroom; for sure I will contact your company when we are ready to get this work done.”
Lynn Pedersen

“I want to pass on thanks to the two installers at the Purssell’s job this morning. Much obliged for the courteous good work.”
John Thompson

“The counter tops look lovely. Thank you for a very efficient and professional process from beginning to end in a very short period.”
My best wishes

“The countertop was installed on Friday. It looks fantastic. Would you please pass on my compliments to Justin and Zaid for an outstanding job. From the moment they arrived and introduced themselves, I noted how professional both were. They explained everything I needed to know. It was very much appreciated, Thank You.”
Esko K.

“Fabulous service from Paragon, on separate service on countertop and backsplash. Rob superb as was his helper Roland today. The measurement, polished quartz, fitting, and finishing superb. More importantly, reliable with scheduling, courteous, pleasant, skilled workers. Kitchen looks like a dream, with grateful thanks to you.”
Marilou & Marcelino

“I have had the pleasure of working with Paragon Surfacing for 5+ years. During which they have completed numerous projects across British Columbia for BCLC ranging from small and portable point of sale counters/kiosks to in-line stores in various shopping centres.

From the beginning, Paragon Surfacing established themselves as a partner in the design development and build process, contributing their experience, expertise, and innovation to both BCLC and our design firm to creatively solve problems when the need arises.

Their dedication to their work is evident in the quality and workmanship of their products.

With respect to project management, Paragon Surfacing has worked conscientiously with BCLC to ensure each project was within budgets and schedules. In particular, Vince Woodlock, Lisa Wroblewski, Dave Lum, and Todd MacDuff consistently went above and beyond to ensure BCLC’s timelines and commitments were met and have been an absolute pleasure to work with.

I would not hesitate in recommending Paragon Surfacing as a partner in any project.”
Yours truly,
Ken Ma
Lottery Operations Specialist

“Your technicians did a fantastic job installing our countertop and sink yesterday! Really a great couple of guys!! Your technicians were extremely courteous and tidy. We couldn’t be happier with our new countertops and will be recommending Paragon to others!”
Doug & Janeen

“We are so blown away with the job you guys did and how amazing it looks. Thank you so much for your patience and professional service!”
Brenton W.

“I just wanted to say how happy I am with the countertops. They really change the look of my kitchen – for the better naturally.

I also wanted to compliment the installers. Great guys, super polite, seemed to care – which is excellent.”
Garnet Harry

“I wanted to send a note to thank the guys who measured a few weeks ago, and the guys who installed my counter today. They were very punctual, professional, courteous, and did an awesome job. I was impressed with how precise the counter fit into place. Dealing with Paragon has been a pleasure, and I will definitely recommend you to everyone I know. Please pass this message on.”
Jack V.

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Customer Review

I'd like to let you know that it was a pleasure dealing with Paragon. The response time and service were great. Please let all involved know. I will certainly recommend Paragon to anyone considering a countertop company. Thank you very much for your help with this project.

- George M.

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